I had recently upgraded to windows 10 and now Windows and Lightroom don't "see" the photos on my D5100. I am able to transfer them to the PC through viewNX but this is not a pleasant solution.
When I go to the folder where the photos should be while using Windows Exploror, the folder is void even if the card is shown to have a certain space full. When I right click and try to do "import photos and videos" it just says no photos to import, same stuff in lightroom. NX works fine. How can I solve this?
Answer
This is now fixed in one of the recent (this week)'s windows updates. Just do a Windows Update, restart your PC as prompted to ensure installation, and try again. You will see that the issue has now gone away.
Many people, including me, are reporting this problem. See Window 10 and Nikon D7000 dslr on Microsoft's support forum.
It appears to be a problem with the MTP protocol implementation in this build of Win 10. As you note Nikon's own software products work fine.
On July 31, 2015, a Microsoft representative noted:
This is a known issue and we are rapidly working on a fix.
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